Returns

As our products are handcrafted, natural, and personal care items, we do not accept returns due to hygiene and safety reasons.

However, we will accept a return or replacement if:

• You receive a damaged, defective, or incorrect item
• The item is missing from your order

In such cases, please contact us within 3 days of delivery with clear photos of the issue at info@ayurlaavanyam.com or WhatsApp us at +91 9345215838.

Refunds

Refunds are processed only if:

• The product was out of stock and we cannot fulfill your order
• You cancel the order before it is shipped
• You received a damaged or wrong product and choose a refund instead of a replacement

Once approved, the refund will be processed to your original payment method within 7–10 business days.

Order Cancellations

You can cancel your order within 12 hours of placing it, or before it is shipped. After dispatch, the order cannot be canceled.

How to Request a Return or Refund

Please email or message us with:

• Your Order ID
• Photos (if applicable)
• A short description of the issue

We’ll get back to you within 24–48 hours.

Contact Us

If you have any questions about this policy or your personal data, please reach out to:

📧 Email: info@ayurlaavanyam.com

 📞 Phone:+91 9345215838

At Ayur Laavanyam, we ensure your handcrafted Ayurvedic products reach you safely and on time. Below is our shipping information to help you understand how we deliver across India.

 Shipping Coverage

We offer Pan-India delivery through trusted courier partners such as Indian Post Office, DTDC, Professional Courier and more to ensure your order reaches you wherever you are.

 Processing Time

• Orders are usually processed and dispatched within 3–5 business days after confirmation.
• You will receive a tracking link once your order is shipped.

Estimated Delivery Time

• Metro cities: 3–6 business days
• Other locations: 5–9 business days
• Remote or rural areas may take a little longer depending on courier availability.

 Shipping Charges

• A small shipping fee of 50 or above may apply to orders depending on the weight of the package.
  

Delays & Exceptions

While we strive for timely delivery, there may be delays due to:

• Natural calamities or weather conditions
• Public holidays or regional lockdowns
• Courier delays beyond our control

In such cases, we will keep you informed via Whatsapp, SMS or email.

 Order Tracking

Once shipped, you’ll receive:

• A tracking ID via SMS/Email/WhatsApp
• You can check the real-time status of your order through the tracking link

7. Need Help?

If you have any issues or questions related to shipping, feel free to reach out to us:

📧 Email: info@ayurlaavanyam.com

📞 Phone/WhatsApp: +91 9345215838

Welcome to Ayur Laavanyam! By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.